Privacy Policy

This Privacy Policy (“Policy”) describes how Exoticus Car Rental (“Company,” “we,” “our,” or “us”) collects, uses, and discloses information about you when you use our services, including renting our vehicles (collectively, the “Services”). By accessing or using our Services, you agree to this Policy. If you do not agree with this Policy, please do not use our Services.

1. Information We Collect

1.1 Personal Information

We collect personal information you provide to us directly when you use our Services. This includes:
  • Contact Information: Name, address, phone number, email address.
  • Identification Information: Driver’s license number, passport number, or other government-issued identification.
  • Payment Information: Credit card number, billing address, and other financial information.
  • Insurance Information: Proof of liability and comprehensive insurance.
  • Rental Information: Details of the vehicle rented, rental period, and any incidents or accidents during the rental.

1.2 Automatically Collected Information

We automatically collect information about your use of our Services, including:
  • Vehicle Information: GPS location, engine RPMs, speed, and other performance data.
  • Usage Information: Dates and times of rentals, mileage, and fuel usage.
  • Device Information: Information about the device you use to access our Services, including IP address, browser type, and operating system.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Services. This includes:
  • Session Cookies: To keep you logged in and remember your preferences.
  • Analytics Cookies: To analyze usage and improve our Services.
  • Advertising Cookies: To deliver relevant advertisements and promotions.

2. How We Use Your Information

2.1 Providing Services

We use your information to provide, maintain, and improve our Services, including:
  • Processing your rental requests and payments.
  • Verifying your identity and eligibility to rent a vehicle.
  • Communicating with you about your rental, including sending confirmations, updates, and reminders.
  • Managing your rental history and preferences.

2.2 Safety and Security

We use your information to ensure the safety and security of our vehicles and customers, including:
  • Monitoring the location and performance of our vehicles.
  • Detecting and preventing fraud, unauthorized use, and violations of our terms and conditions.
  • Responding to accidents, incidents, and emergencies.

2.3 Legal and Regulatory Compliance

We use your information to comply with applicable laws, regulations, and legal processes, including:
  • Maintaining records and documentation required by law.
  • Cooperating with law enforcement and regulatory authorities.
  • Enforcing our terms and conditions and other agreements.

2.4 Marketing and Promotions

With your consent, we use your information to send you marketing communications and promotional offers, including:
  • Informing you about new services, special offers, and events.
  • Personalizing your experience and tailoring our communications to your interests.

3. How We Share Your Information

3.1 Service Providers

We share your information with third-party service providers who help us operate and improve our Services, including:
  • Payment processors and financial institutions.
  • Insurance companies and claims adjusters.
  • IT and security service providers.
  • Marketing and advertising partners.

3.2 Legal and Regulatory Authorities

We disclose your information to legal and regulatory authorities as required by law or in response to legal processes, including:
  • Law enforcement agencies and courts.
  • Government agencies and regulatory bodies.
  • Legal advisors and auditors.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the new owner, including:
  • Potential buyers and their legal and financial advisors.
  • Successor entities and their affiliates.

4. Your Rights to and Choices

4.1 Access and Correction

You have the right to access and correct your personal information. You can request access to your information or update your details by contacting us.

4.2 Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.

4.3 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of information and the purpose for which it was collected.

7. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our website and indicating the date of the last revision. Your continued use of our Services after the effective date of the updated Policy constitutes your acceptance of the changes.